I went to HF today and just little things added up! I contacted HF due to ever since joining their Inside Track Club, each time I go to store I find someone has changed either my email address or my physical address. You are supposed to get an emailed receipt, and I rarely get one, PLUS now and then I do get one, but from a purchase so called made in other states, which definitely wasn't me! I told them I wanted a new full 3 year membership mailed to me, and this crap needed to stop or I'd stop shopping with them! These changes to my membership card have been done at least 10 to 12 times or more in the last couple years. VERY aggravating, and unsettling that people can somehow slip in and do this! Why they do it I have no idea, unless they don't have a membership and just throw out a phone number to the cashier hoping to land on a true membership, then claim to be me, then change email to their name so they can save $'s.