No body cares about the customer anymore once they get your money.
Chris that’s the feeling I got from them like my problem didn’t matter to anybody. Customer service people are taught or trained to give people the runaround hoping after a couple of times they go away. When I asked them mechanical questions they got lost real fast.
Probably waiting for parts to arrive on the waiting time. Sounds like a good place to keep a relationship with.The shop I took it too was two weeks behind on their repair work but he still made time for me not expecting anything. He’s got a website and a Facebook page so I’m going to give him some good reviews and visit from time to time.
Same here Roger it seems like the last few years I don’t have the patience I use to have with people. No body cares about the customer anymore once they get your money.
Chris that’s the feeling I got from them like my problem didn’t matter to anybody. Customer service people are taught or trained to give people the runaround hoping after a couple of times they go away. When I asked them mechanical questions they got lost real fast.
I knew a man who answered the costumer support lines for a big phone/internet company. His job was to take your complaint and sell you something. If he could sell you another product or service he got a commission. Otherwise he just got his minimum wage. After waasting as much of your time as possible if you still hadn't given up he would put you on hold to wait for a real support person who at least might know how to use a phone and it would be his job to decide if you truly needed a support professional. About the year 2000 that company decided the US customers would be better served by people in India.
Don
I don’t think these are that dependable
I talked about that Honda mini tiller that I got and sold recently. Seen where guys really like these little motors on bicycles. Not sure how they mount them or anything but very desirable.I picked up the new replacement tiller this morning. It had a big rip on one side of the box so I opened it to make sure it was ok and it’s fine. I won’t be needing this for awhile so I’m thinking about a couple of options. One is to see if I can clean that oil out of the cylinder on the old one and see if it’ll free up enough to start. Another option I thought about is the Husky has a bad gear that turns the tines but the engine is good. Maybe I can replace the bad engine with the one off of the Husky. Either one of these options would allow me to sell this new one I just got. I don’t think these are that dependable and if something happens to this new one I can’t imagine the red tape I would have to go through to get it fixed. I’ll sleep on it for a few days.
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